Privacy Policy for Tailord Hair LLC
Tailord Hair LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or shop from our website. By using our site, you agree to the practices outlined below.
Information We Collect
We collect the following categories of information:
Personal Information
Includes your name, email address, mailing address, phone number, and payment details when you make a purchase.
Usage Information
Includes data about how you interact with our website such as pages visited, browsing history, and device/browser details.
Cookies and Tracking Technologies
We use cookies and similar technologies to better understand your visit. You can manage your preferences in your browser settings.
How We Use Your Information
We use the data we collect to:
• Process and fulfill your orders
• Provide support for your questions or concerns
• Improve our website and services
• Send promotional messages, with your consent
Order Information is used to handle payment, shipping, invoicing, and confirmation. We may also:
• Communicate with you about your order
• Screen orders for potential fraud or risk
• Customize what you see based on your preferences
Device Information helps us:
• Monitor for fraud (including using IP address)
• Generate analytics to improve our website
• Evaluate marketing and advertising performance
Sharing Your Data
We may share your information with:
Service Providers
Vendors who help us operate, such as payment processors and shipping companies.
Legal Authorities
When required, we may disclose information to comply with legal obligations.
Advertising Partners
With your consent, we may share data for advertising purposes based on your browsing behavior.
We use Shopify to power our store. Learn more about how Shopify handles your information at the Shopify Privacy Policy. We also use Google Analytics to understand customer behavior. You can read Google’s Privacy Policy or opt out via the Google Analytics Opt-Out page.
In certain situations, we may disclose your personal information to comply with laws, respond to lawful requests, or protect our rights.
Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Ask for corrections to inaccurate or incomplete data
• Request deletion of your information in certain cases
• Opt out of marketing communications
• Limit how we collect or use your information
Data Retention
We keep your data only as long as needed for the purposes described above. When no longer required, we securely delete or anonymize your information.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by email or through a notice on our website.
Legal Compliance
We comply with all relevant data protection laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Cookies and Tracking
You may adjust your cookie preferences at any time in your browser settings.
Messaging Terms and Conditions
Tailord Hair LLC
4111 Rose Lake Dr, Ste E, Num 5822
Charlotte, NC 28217
When you opt in to receive messages, we will confirm your signup via text.
By opting in, you agree to receive recurring automated marketing and informational messages from Tailord Raw Hair at the mobile number you provided. These may be sent using an automatic dialing system. Message frequency may vary.
We may change how often we message you or update the number we use to send texts. Message and data rates may apply. Please check with your wireless provider. Your mobile provider is not responsible for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel at any time by texting "STOP." You will receive a confirmation and will no longer receive messages unless you opt in again.
Help
Text "HELP" for assistance or email us at Support@TailordRawHair.com
Number Transfers
If you change or transfer your mobile number, reply “STOP” before doing so or email us with your old number. This helps prevent unwanted messages to others.
Messaging Terms Updates
We reserve the right to modify or end our messaging service at any time. Changes take effect immediately upon posting. Continued use of the service means you accept those changes.
Privacy
For questions about your data or how we handle your information, please contact us or review this Privacy Policy.
Zero Tolerance for Fraud
We take fraud seriously. Any attempt at unauthorized transactions will be reported to law enforcement and credit card companies. We monitor all transactions to protect our customers and prevent fraudulent activity.
Contact
Questions about this policy or your data?
Email: Support@TailordHair.com